Shipping policy

Shipping Policy

Venciacity Store currently ships within the United States.

Order Processing

Orders are typically processed within 1–2 business days, Monday through Friday.

Standard Shipping

We offer FREE Standard Shipping on orders within the United States.

Estimated delivery time is 3–5 business days after the order has been processed.

Venciacity Store currently does not offer Express Shipping.

Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Delayed or Missing Orders

If your order has not arrived and the tracking information does not show that the package was delivered, please contact us immediately after the estimated delivery date has passed.

If the tracking information shows that the package was delivered but you did not receive it, we will verify the tracking information and ask you to contact the carrier. We will also assist you with a carrier claim when appropriate.

For shipping questions, please contact us at venciacity68@gmail.com.